Job Description

Job Description

Job Description

The Transportation Department operates Chautauqua Institution’s passenger shuttle and tram system, which is a complementary system for patrons that regularly circulates throughout the grounds and special events. Shuttle buses also circulate in the main parking lot. Operating safely while providing an outstanding patron experience is part of the team’s responsibility. The transportation system runs daily from 7:40 am to 8:00 pm with extended service hours for select events and programs.

About Your Compensation

Compensation for this position starts at $18.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $19.50/Hour.

About Your Work Day

• Follows assigned on-grounds route to pick up and drop off guests in a company shuttle bus or tram. 
• Maintains the safety of guests while operating vehicles.
• Operates a shuttle bus with accessibility lift in a manner that follows state and local traffic laws.
• Ensures the company vehicles are clean and presentable.
• Conducts self in a professional and positive manner.
• Provides excellent customer service including acknowledging guests, answering questions, and providing basic information. Assists guests with belongings, luggage, wheelchairs, etc. as needed.  
• Remains in uniform as required by department standards. 
• Communicates with supervisors and colleagues about the status of guest requests and assigned tasks.  
• Reports all incidents and injuries to the appropriate supervisor, as required by law and policy. 
• Informs supervisor of vehicle maintenance needs.

Special Requirements

• Drivers must be a minimum of 21 years of age and have a valid/unexpired Commercial Driver’s License (CDL) Class B or C with a Class P endorsement.
• Chautauqua Institution complies with the US Department of Transportation’s (DOT) alcohol and drug testing program for operators of passenger vehicles with a CDL.
• Chautauqua conducts pre-employment alcohol and drug testing for all candidates who receive a conditional offer of employment. Drivers are subject to random, reasonable suspicion, and post-accident testing as a condition of continued employment.
• Chautauqua Institution complies with the New York State Department of Motor Vehicles (DMV) Section 19A requirements for covered drivers.
• Chautauqua conducts pre-employment checks of driver’s license abstracts and required medical examinations. Drivers are subject to annual driver’s license abstracts and defensive driving observations and biennial medical examinations, road tests, and oral/written tests.

About Your Schedule

Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement .

While you will confirm your final schedule with management at the time of an interview and offer of employment, you should generally anticipate the following schedule options for this position:

Will work at least three shifts a week, including one Saturday or Sunday shift. Shifts are scheduled to cover 7:30 am to 11:00 pm, seven days a week.

About the Referral Program

Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives. Chautauqua Institution will provide a $500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work. In the case of seasonal positions working less than 6-months, the new candidate must remain actively employed for at least 30-days from the first physical date of work and until the closing date of the season. The closing date of the season is the last Sunday in August.

About Living on the Grounds

Chautauqua Institution may provide limited housing options on our grounds or assist you with locating nearby housing arrangements for select opportunities based on business needs. Housing is not an option for many positions and may be of a cost to you. Candidates should assume there are no employer-provided or employer-assisted housing options available for this position unless it is otherwise stated.

About Chautauqua Institution

Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food & beverage, conferencing, and events organization. The Institution’s office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.

Discovering Your Chautauqua Experience

There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.

Our Commitment to IDEA

Chautauqua Institution values Inclusion, Diversity, Equity, and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is “The dignity and contributions of all people.” We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate experience, engagement, and professional expertise in IDEA.

Joining Our Talent Community

Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.

Job Tags

Holiday work, Full time, Part time, Summer work, Seasonal work, Local area, Flexible hours, Shift work, Sunday, Saturday, Afternoon shift,

Similar Jobs